Facilitation and Community Engagement

Here at Patient and Public Involvement we have built up a solid track record of providing high quality, independent facilitation and community engagement.

“Jessie’s expertise and experience was invaluable to us when we were planning a series of focus groups with patients.  From the initial discussions through to delivery of the focus groups and reporting the findings, her skills and approach were exactly what we needed.  She has a professional yet apparently informal way of engaging with patients and their carers, and created an environment where people felt safe to open up and talk about their experiences.  She also produced excellent reports and presentations following the focus groups, which enabled us to share the learning from them within our organisation and externally.  We might have been able to conduct the focus groups without her, but having an external facilitator definitely added to the credibility of the process, and enabled us to have honest conversations and to learn first-hand from our patients’ stories about their care.” Margaret Luce, Head of Patient, Public Involvement and Public Education, London Ambulance Service

Whether you need someone to facilitate a large multi-stakeholder event to identify local commissioning priorities, a series of focus groups and workshops to develop an idea or someone who can work with a small group making a difficult decision we can provide support for you.

Bringing fresh idea about how to tackle difficult issues and competing demands we bring a fun and interactive approach to the task. Using a range of participative engagement methods and excellent communication and people skills we specialise in working with very diverse audiences with a range of expectations and needs to bring about mutually agreed outcomes.

80 Adult Social Care Service Users Participate in Priority Setting for the Coming Year – Brighton and Hove City Summit

Patient Participation Groups – setting priorities for commissioning in West London

Community Engagement on the Ashanti Service in Luton


PPI Solutions provides a wide range of services to help you engage with your communities. Whatever your goals we can create a package, give you support or run training to help you meet them.