Training and Development

Working with a team of excellent and experienced trainers we are proud of our successful training offer.

Participant feedback shows that our training is interesting, stimulating and enjoyable – and that 99% of people who took part in the last year would recommend it to others without hesitation.

“Jessie is highly knowledgeable, a fantastic facilitator (and a great person who really cares) and creates safe environments for people to explore subject matter, themselves and learn about each other, creating great opportunities to build meaningful working relationships.” Steve Clarke, Heasd of Quality Improvement

Here you will find a sample of what we have available. However, all our training is developed as a response to your needs, so if you have a specific training need, get in touch and we can create a bespoke training solution for you.

  1. Empowering Engagement: A 6 month programme for health and care leaders and commissioners. In line with legislation, the NHS constitution and the Five Year Forward View the programme supports CCGs and STP footprints to lead change through effective patient and public engagement.
  2. The Health and Social Care Landscape: To include, understanding the context for change in health and social care, understanding the health needs of your area and why these are important to planning and arranging services, creating a visual map of the health and social care system and providing an overview of commissioning.
  3. Being a Patient Representative: The course is designed to look at local examples and opportunities for being a patient representative and to develop the skills to participate. Including; how to feel confident in the role of patient lead or representative, the difference between speaking as an individual and speaking on behalf of others, how to prepare and participate in meetings, how to manage conflicts of interest, how to influence others, how to support others to have a voice.
  4. Effective Patient and Public Engagement: A bespoke day designed with you to support your teams to understand how best to get patients and the public involved.
  5. Patient and Public Engagement in Procurement:  A three hour course taking patients and the public through the process of procurement, introducing them to how it works and how they can get involved.
  6. Bespoke Facilitation and Co-production Events: We are experienced at working with mixed groups of all sizes from 3 to 203! We will work together with you to design an inclusive and collaborative event programme that will meet your needs.

“Facilitator: Brilliant – informative, interesting, entertaining and challenging.  She balanced the time and the discussions extremely well. Objectives: made very clear at the outset and constantly referred to throughout. Content: Spot on with just the right mix of talk/slides and group work/discussion.  I’d not change anything!” Lesley Humphrey Lay Member, Coastal West Sussex CCG

“As a Carer, I felt empowered to be part of the seminars, especially as I have had a lot of experiences both from GPs and hospitals in the last 15 years. This was an escape from my daily struggle – a place to voice, share and to hear the changes and engage with matters close to my daily experience in my role as a Carer” Vijay Rai – Patient and Carer Hounslow

All of our courses have been developed as a response to the need of clients. We also design bespoke learning materials and workshops to fit your particular needs. We know from experience that something ‘off-the-shelf’ will often not be appropriate as each client has unique local characteristics to consider, so we ensure that we take time to understand the requirements of particular communities and organisations.

Contact us to find out more about how we could help meet the training and development needs of your organisation or community.

Case studies: examples of previous training projects

Empowering Engagement in North East Hants and Farnham

Having a Voice in Health and Social Care

Patient and Public Engagement – good practice in Kent


PPI Solutions provides a wide range of services to help you engage with your communities. Whatever your goals we can create a package, give you support or run training to help you meet them.