Meeting Nightmares: Supporting people to participate effectively

August 2, 2016

One of the things that has kept us most busy in the last year has been our increasingly popular training programme. Usually comprised of two modules running 3 hours each, the sessions attract a broad range of people. From those who are new to the idea of getting more involved in health and care decision-making to those who have been involved for some time but are looking to refresh what they know and make sure the time they give up to participate is time well spent.

The first module focuses on the health and care landscape, starting with the tax payer, creating a big picture on the wall we work through how it all fits together, how the money is agreed, how it is spent, who provides the services and who oversees it all. The second module is more about the role that people want to play, how to be effective and how to genuinely have your voice heard.

In the second module we spend some time looking at how to be effective in meetings, we start by thinking about meeting nightmares, and what the biggest barriers to effective meetings are. From there we consider strategies for overcoming these barriers.





To support people further we have created a getting involved in meetings check list that people find really useful. You can see a copy of the checklist here.

We are also now pleased to be part of the staff training programme at Brighton and Hove CCG, following our on-going programme with patients and the public in the area the CCG recognised the value of staff having time to reflect on the changing health and care landscape.

In the last year we have trained over 600 people, in Sussex, Hampshire, Dorset, a number of London Boroughs, Dudley and Norwich. We are looking forward to continuing this work in 2016/17 and in a new partnership with Primary Care Contracting our next stop is Harrogate.

What people have said after the sessions:

“The dynamic of the session was very highly motivating; the facilitator has been excellent; well organised, kept us engaged! Congrats!”

“Put into perspective our role and value to contribute as a patient representative.”

“It was very practical, well paced, I enjoyed the time spent here.”

“The facts and figures in session one were very useful. Excellent course, all sector reps should attend.”

“The influencing exercise was extremely beneficial and gave good food for thought.”

“Explaining the process of commissioning as the same process of food shopping really helped!”

“Identifying strategies for engagement which will work both with staff and patients.”

For more information on our training courses and to find out how we can work with you, please click here.


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PPI Solutions provides a wide range of services to help you engage with your communities. Whatever your goals we can create a package, give you support or run training to help you meet them.